Privacy policy

The purpose of this policy is to inform you about how we, ARES DENTAL, the data controller, use and protect your personal data, as well as the reasons why we process your data.

1. What personal data do we collect?

The personal data entrusted to us are your surname, first name, address, telephone number and e-mail address. We take care to limit the personal data we collect to what is strictly necessary to enable us to manage our customers, prospects or suppliers and to comply with our regulatory obligations. We treat them with the utmost care and respect.

2. How do we collect your personal data?

We collect personal data either directly from you, by paper form, telephone or Internet, or they are transmitted to us by a third party to whom you have given your consent.

3. What are the legal grounds for using your personal data?

We need to process your data in order to process your request for information and to manage the performance of the sales or service contract. We may also need to use your personal data to comply with legal obligations.

4. To whom may your personal data be disclosed?

In order to fulfill the above-mentioned purposes, we may disclose some of your personal data to three types of recipients:

• carriers in the case of product orders;
• to our trusted service provider for newsletters (e-mail address only);
• to judicial or administrative authorities as part of legal obligations.

Under no circumstances will we pass on your data to third parties without your permission.

5. How and where do we store your personal data?

The personal data we hold is stored on our computers, our cell phones in some cases, and our web host. We make every effort to store personal data in the safest and most secure way, and to keep it only for as long as necessary. We take appropriate physical, technical and organizational measures to prevent, as far as possible, any violation of personal data.

6. How long do we keep your personal data?

We keep your personal data for the duration of our relationship, plus 5 years, unless we are required to do so by law or regulation.

7. Exercising your rights

You have a right of access, rectification, deletion and portability of the personal data we hold about you, which you may exercise directly with ARES DENTAL, by simple request by telephone, e-mail, contact form or post, and enclosing a copy of both sides of an identity document.

In accordance with the applicable regulations, you have the right to lodge a complaint with the CNIL.